Mortgage Broker Chelmsford

Graham was very helpful from start to finish

Graham was a great help and nothing was too much trouble for him . Amazing customer service

Thank you to Graham for sorting out another mortgage for me!

I have had a number of mortgages arranged by The Ipswich Mortgage Centre over a number of years. Each individual advisor has proven themselves to be the utmost professional and competent in their knowledge. More than that they have shown compassion and caring to find ways to aid me at different life challenges. I would highly recommend all the staff and especially William Holden.

Calvin helped me when others said it couldn't be done at my age and self employed. He was a calm voice in the storm who helped me immensely and I was always happy to speak with him. A credit to the company, I'd employ him 😊

I was happy with how responsive Jordan was initially. But I voiced a concern to Jordan on 22/11/2024 that he might not have been a whole of market broker as he did not place me with the lowest overall rate available to me. I also voiced concerns that he advised me that I had to go with a 10% deposit although I preferred a 5%. I was surprised that he did not take this matter as a complaint but advised that he didn't want to "affect" my mortgage application. This left me feeling that if I pressed the issue I would not get the mortgage that I qualified for. I would have liked this issue raised as a complaint so that I could have had the best rate and terms available to me and that is the reason for the score. I did refer some people to Jordan but I did advise them to ensure they got the best rate from the 'whole of market'. Jordan no longer returns my calls.

The Ipswich Mortgage Centre, particulalry advisor Matthew Bendall, have sourced the best options for me several times. They are very approachable and a great support through a tricky process; and honesty means I trust their advice 100% and they are organised and efficient with regular updates.

William was fantastic. He helped me through a difficult time. He was very approachable and responsive, and explained things clearly to me. He made getting a mortgage by myself whilst going through a separation a lot less stressful. I’m grateful for the time and all the advice William gave me. I would recommend him without hesitation.

Calvin was extremely helpful and made the whole process a breeze! Would highly recommend

I have used Will Holden on every single property change, and I will continue to do so. He's fast, responsive and accurate. But most of all, he is a cracking person, and makes a rather stressful experience (moving homes in general)_ a much easier process to face.