Phil has worked in the financial services industry since 1992, having started with a large insurance company. He went self employed in 1996 as an Independent Financial Adviser before setting up his first company, Needham Market Home Financial in 1999.
After four years, he decided to concentrate solely on mortgages and related insurances, and The Mortgage Centres was born. Since then, Phil has been influential in the opening of several new offices as the business continues to grow.
Hannah joined The Mortgage Centres in February 2014 as an apprentice. During this time, she has progressed from learning how the administrative side of the mortgage application process to gaining great knowledge and understanding of the mortgage industry.
Since completing her apprenticeship, Hannah has gone on to successfully pass her CeMap qualifications and now advises clients based in London and across East Anglia.
I came into the industry in 2007 having left a job as a claims handler for an insurance company. I started as an admin assistant at Ipswich Mortgage Services for my Dad, Graham Denny. I took my qualifications whilst being immersed in the daily running of the business and qualified in 2008, going on to juggling a dual role of advising and administration.
I stayed with the business until 2011 when I left to gain a new perspective, working for Barclays as a mortgage adviser. I enjoyed my time with the bank, and it has certainly given me a different outlook, as I often found myself having to think outside the box to help my customers. It also reminded me of the value of insurance, ensuring customers protect their homes and lifestyles should things not go to plan.
Niki joined The Mortgage Centres in October 2007 straight from university. As a member of the administrative team she has gained a greater knowledge and understanding of the mortgage industry. She enjoys supporting our mortgage advisers and working with our clients to make sure they are always looked after to the best of her abilities.
James joined the Needham mortgage team in February 2020 after moving from his previous role with Lloyds bank. James began advising customers on their mortgages in 2018 in Colchester and its surrounding areas. During the last 6 years within the financial services industry he’s gained vast experience in several roles including mortgage and protection advice as well as consulting on both personal and business banking. James continues to give excellent service to both existing and new clients in every aspect of their mortgage journey.
Laura joined The Mortgage Centres in September 2016 as a member of the admin team and has since gained a greater understanding of the process, helping her to speak to clients, lenders and solicitors. Before joining the team, Laura gained five years’ experience working in admin with her previous job.
Gordon joined the business in June 2017 and has nearly 40 years’ experience in the financial services industry. He is responsible for the compliance of the company which includes the auditing of the advisers’ activity. All business is conducted under the regulation of the Financial Services Authority and it is Gordon’s remit to ensure that any mortgage, life assurance or any other related arrangement is written in the correct manner. He will always apply the Principal of “Treating Customers Fairly” throughout any activity with our clients.
Emily trained as a Compliance Officer 18 years ago, working for a large national insurance company. She joined the firm in 2004, taking on the role of Compliance and HR Manager. As the group has expanded, she is now specialising solely in HR and in 2017 gained her HR Management Level 5 qualification through the CIPD.