Rana has been working in the financial services industry since 2003, initially working for a market leading UK insurer. His career within the mortgage industry started when he joined one of the UK’s largest estate agency groups as a Mortgage Broker.
He joined The Mortgage Centres in 2007 and has been influential in growing the firm into the success it is today.
Phil has worked in the financial services industry since 1992, having started with a large insurance company. He went self employed in 1996 as an Independent Financial Adviser before setting up his first company, Needham Market Home Financial in 1999.
After four years, he decided to concentrate solely on mortgages and related insurances, and The Mortgage Centres was born. Since then, Phil has been influential in the opening of several new offices as the business continues to grow.
Graham started working in the financial services industry with Natwest Bank in 1977 before joining Ipswich Building Society in 1978 where he worked for 23 years. During this period, he gained experience in several roles including mortgage manager, branch manager and personal financial planner.
Since going into partnership with Phil in 2001, Graham has helped to oversee the expansion of the business, whilst continuing to provide a very personal service for his clients.
Iain joined Ipswich Mortgage Centre after working for 5 years as a mortgage adviser within a national estate agency group. Prior to this, he spent 5 years working for a well-known insurance company. These experiences have given him an in-depth knowledge, not just of mortgage and insurance products, but also the inner workings of an estate agent, allowing him to advise effectively on all aspects of the house buying process.
Graham’s financial services career started in 1988. Throughout his strong career he has held roles in sales management, account management and mortgage and insurance broking. He has previously worked successfully for national mortgage brokerage firms, banks and national insurance companies.
With his wealth of experience, Graham is very good at understanding his client’s needs, and always goes the extra mile to make sure he gives the very best advice.
Ciaran has been working in the financial services industry since 2004. He started his career with one of the UK’s leading banks and was quickly promoted to the role of Financial Adviser after obtaining his Certificate in Financial Planning. In this role Ciaran specialised in pension, investment and insurance advice and, as a senior member of the regional team, he was also responsible for ensuring new advisers met the required compliance and customer service standards.
During his time with the bank Ciaran went on to achieve his Diploma in Financial Advice. Ciaran transitioned into whole of market mortgage advice in 2013 when he completed his Certificate in Mortgage advice and Practice. Since then he has built up a strong working knowledge of the mortgage market and has experience in all aspects of mortgage lending. Ciaran’s career has given him a thorough understanding of the wider financial services market which he uses to ensure his clients receive the highest quality advice for their mortgage, protection and home insurance needs. He takes great pride in providing an excellent customer experience and helping his clients achieve their goals.
Nick joined The Mortgage Centres in 2017 as a para-planner to our Mortgage Advisers. Within a short space of time he studied and passed his CeMap examinations and now works as a full time Mortgage Adviser.
He initially started his career as a property expert, working for a well-established independent estate agent for several years. This gave him a great level of knowledge of the property industry which is very useful when he advises his clients.
Nick is passionate about his role and genuinely enjoys helping his clients realise their goals. It is evident that his clients’ value his service as not only does he help them but he is known to help their family and friends through their recommendations.
In his spare time he enjoys a round of golf and a game of cricket in the summer.
Matthew started his career in financial services in 2002, initially working for a national insurance broker. Two years later, he changed direction and moved into the mortgage industry, working for a third-party mortgage servicer. During his 7 years with the company, he worked in various departments and gained valuable experience in all areas of post-completion mortgage servicing. Prior to joining Ipswich Mortgage Centre, Matthew worked as a Mortgage Consultant for one of the biggest building societies in the area.
Throughout his career, Matthew has worked in various customer advising roles. This has given him the experience to not only source the most appropriate products for his clients but also provide a high level of customer service. He genuinely enjoys working with his clients and makes sure you are always looked after.
William began his career within the estate agency and property lettings industry. Working locally for a number of years helped him gain considerable knowledge of the local property market.
His drive to help customers and his attention to detail led to him to making a natural transition to the financial side of the property market. William dedicated himself and studied for his CeMap qualifications in his spare time.
Since joining the company in 2015 he has helped numerous clients with their mortgage requirements. His attention to detail means that clients can rest assured that they are getting the best available product tailored to their needs. He genuinely enjoys working with his clients to realise their goals and is very effective in building meaningful relationships during the process.
Kenton joined Ipswich Mortgage Centre after working for 6 years for one of the biggest building societies in the area. In his previous employment he worked in various customer advising roles and this has given him the experience to not only source the most appropriate products for his clients but also provide a high level of customer service. He genuinely enjoys working with his clients and prides himself in making sure they are always looked after to the best of his abilities.
Matthew joined The Mortgage Centres straight from sixth form in 2014, initially working as a Mortgage Administrator. In a short space of time Matthew established himself as a key member of the team and was promoted to the position of Administration Manager.
Day to day Matthew applies himself fully to his role while trying to build his mortgage knowledge up from our Mortgage Advisers. His ultimate aim is to complete his CeMap qualifications in order for him to become a fully qualified Mortgage Adviser.
Ashley entered the financial services industry back in 2012, initially working for the UK’s largest insurance lead generation aggregator. During this time Ashley gained an NVQ level 2 in call centre financial services.
Since joining Ipswich Mortgage Centre in 2018 as an Administrator, Ashley has become knowledgeable and a valuable member of the team. He prides himself in building strong relationships with the Mortgage Advisers, the clients and the delivery of exceptional customer service. Ashley’s mantra is “If we don’t look after our clients, somebody else will”.
Ashley is energetic and is always willing to learn more about the administration side of the business combined with keeping updated with industry news. He enjoys his role as it consistently keeps him positively challenged.
Sarah joined Ipswich Mortgage Centre in 2017 as a Mortgage Administrator.
She holds an NVQ Level Two and Three in Business Administration which she gained while working as an apprentice for a local client facing business.
Working as an Administrator since 2013 has given Sarah a lot of experience and has highlighted to her that administration is her passion.
Since starting with Ipswich Mortgage Centre Sarah has become very knowledgeable about the mortgage administration side of the business and genuinely looks forward to the challenges the role brings.
Tom has worked in customer service roles throughout his whole career. His stepped into the financial services industry via the retail banking route. Prior to this he worked within the hospitality industry for a number of years.
In 2017, Tom left his role within a retail bank and joined Ipswich Mortgage Centre as an administrator.
His extensive experience means he is very customer focused and tailors his service to meet their individual needs.
As a hard working individual, Tom wants to fulfil his potential and progress within the financial service industry with his ultimate goal being to pass his CeMap qualifications and become a fully qualified Mortgage Adviser.
Since finishing sixth form in 2011, Calvin has been working in the financial services industry. This included working for insurance companies and loan providers. In his previous job roles he has worked as a Personal Lines Insurance Consultant and a Senior Loan Underwriter. This has not only given him valuable experience working in a regulated financial environment but also an understanding of the need for attention to detail in his work.
Calvin has some great experience in customer service and believes building rapport and good relationships are important in helping customers achieve their goals. Calvin joined the The Mortgage Centres in 2017 as an Administrator with a view to becoming a Mortgage Adviser. He is keen to take his CeMap qualifications so that he can begin a career in advising.
Sarah has worked in a customer facing role all throughout her career. After leaving High School, she quickly gained her qualifications in hairdressing. She worked as a hairdresser up until 2015 when she decided to change her career path and started working as an Administrator.
She joined Ipswich Mortgage Centre in 2017. Sarah’s long term plans are to gain enough industry experience so she can take her CeMap qualifications which will enable her to start her career as a Mortgage Adviser.
Gordon joined the business in June 2017 and has nearly 40 years’ experience in the financial services industry. He is responsible for the compliance of the company which includes the auditing of the advisers’ activity. All business is conducted under the regulation of the Financial Services Authority and it is Gordon’s remit to ensure that any mortgage, life assurance or any other related arrangement is written in the correct manner. He will always apply the Principal of “Treating Customers Fairly” throughout any activity with our clients.
Emily trained as a Compliance Officer 15 years ago, working for a large national insurance company. She joined the firm in 2004, taking on the role of Compliance and HR Manager. As the group has expanded, she is now specialising solely in HR and is currently studying for her HR Management Level 5 qualification through the CIPD.