Rana has been working in the financial services industry since 2003, initially working for a market leading UK insurer. His career within the mortgage industry started when he joined one of the UK’s largest estate agency groups as a Mortgage Broker.
He joined The Mortgage Centres in 2007 and has been influential in growing the firm into the success it is today.
Matthew started his career in financial services in 2002, initially working for a national insurance broker. Two years later, he changed direction and moved into the mortgage industry, working for a third-party mortgage servicer. During his 7 years with the company, he worked in various departments and gained valuable experience in all areas of post-completion mortgage servicing. Prior to joining Ipswich Mortgage Centre, Matthew worked as a Mortgage Consultant for one of the biggest building societies in the area.
Throughout his career, Matthew has worked in various customer advising roles. This has given him the experience to not only source the most appropriate products for his clients but also provide a high level of customer service. He genuinely enjoys working with his clients and makes sure you are always looked after.
Matthew joined The Mortgage Centres straight from sixth form in 2014, initially working as a Mortgage Administrator. In a short space of time Matthew established himself as a key member of the team and was promoted to the position of Administration Manager. Since then, Matthew has successfully completed his Cemap qualifications in order to pursue a Mortgage Adviser role within the company.
Day to day Matthew applies himself fully to his role while trying to ensure that he can provide a very professional service to all of his customers using the knowledge he has built up from his time within the industry. Matthew takes a lot of pride in his work and takes great satisfaction in helping his customers reach their end goals.
Tom has worked in customer service roles throughout his whole career. He stepped into the financial services industry via the retail banking route. Prior to this he worked within the hospitality industry for a number of years.
In 2017, Tom left his role within a retail bank and joined Ipswich Mortgage Centre as an administrator which gave him a desire to move into an advising role. Since then he has undertaken and successfully passed his CeMAP qualifications and is now a fully qualified Mortgage Adviser. His extensive experience means he is very customer focused and tailors his service to meet their individual needs.
Sarah joined Ipswich Mortgage Centre in 2017 as a Mortgage Administrator.
She holds an NVQ Level Two and Three in Business Administration which she gained while working as an apprentice for a local client facing business.
Working as an Administrator since 2013 has given Sarah a lot of experience and has highlighted to her that administration is her passion.
Since starting with Ipswich Mortgage Centre Sarah has become very knowledgeable about the mortgage administration side of the business and genuinely looks forward to the challenges the role brings.
Gordon joined the business in June 2017 and has nearly 40 years’ experience in the financial services industry. He is responsible for the compliance of the company which includes the auditing of the advisers’ activity. All business is conducted under the regulation of the Financial Services Authority and it is Gordon’s remit to ensure that any mortgage, life assurance or any other related arrangement is written in the correct manner. He will always apply the Principal of “Treating Customers Fairly” throughout any activity with our clients.
Emily trained as a Compliance Officer 18 years ago, working for a large national insurance company. She joined the firm in 2004, taking on the role of Compliance and HR Manager. As the group has expanded, she is now specialising solely in HR and in 2017 gained her HR Management Level 5 qualification through the CIPD.